Note: KevPT is not currently under active development. Demand has decreased over the years due to the availability of free and powerful alternatives. KevPT remains available, but only limited support will be given to those who have purchased licenses and no new features will be added. KevPT development may be reconsidered in the future if demand warrants it. If you are interested in seeing a new version of KevPT, please let us know. and be sure to include what you would like to see.



KevPT can be used to track problems, questions, or requests from you or your clients. You can track problems of your clients, of your clients' assets, and any actions you take to solve their problems. KevPT was primarily designed for help desks and technical support operations but can be used in any situation which requires tracking problems and request and their solutions.

KevPT is shareware. You can try it out for no charge but if you continue to use KevPT, you must register it. Please see the Download/Buy section for registering KevPT.

KevPT used to be named Problem Tracker in version 1.x. It has since been renamed in version 2.

KevPT features Easy to read, comprehensive screens complete with friendly button bar
problem_details

Asset details let you track problems with your clients' equipment. Asset fields can be customized to be whatever you wish. If your clients are reporting problems with computer equipment, household appliances, automobiles, or anything, KevPT's asset fields can meet your needs.
asset_details

Give your users different permissions to view and edit different records. Assign unique usernames and passwords to all of your staff members.
user_security

User security blocks users from viewing unauthorized records:
unauthorized_data

Users can leave messages to each other or to all KevPT users and can instantly see which problems are open and assigned to them or left for any staff member to work on.
home_screen

KevPT is accessible from the Web too!
web